Your Style Your Story owns and operates this website, including any information, tools and service available on it. By engaging on this website, you agree to the Terms and Conditions (“Terms”) outlined here. Throughout the website, the words “we”, “us” and “our” are used to refer to Your Style Your Story.
These Terms constitute a legally binding agreement between you and the Your Style Your Story company. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our website. By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms. In case you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new tools or features added to the online boutique on this website shall also be subject to these Terms. We reserve our right to change, replace and update any part of these Terms as we see necessary. You can review the most current version of these Terms by accessing this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The online boutique on our website is hosted on Shopify Inc. Through Shopify Inc we avail of the online e-commerce platform that allows us to sell our products and services to you.
ONLINE DISPUTE RESOLUTION
In accordance with The EU (Online Dispute Resolution for Consumer Disputes) Regulations 2015, all online traders established in the EU are required to provide:
An electronic link to the EU Online Dispute Resolution platform which is available here
If you wish to contact electronically, including via email, you can do so by clicking here
By engaging on our website, you agree not to duplicate, copy, sell, resell or in any way exploit any parts of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
INFORMATION - ACCURACY, COMPLETENESS AND TIMELINESS
The content on our website is provided as general information and should not be used as the sole basis for making a decision with regards to availing of any products and services outlined on the website, without consulting us for more accurate and complete information first. We are not responsible if any of the information on this website is not complete, accurate or current and reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
TERMS OF SALE
By placing an order on our website you are offering to purchase a product subject to the Terms outlined below.
All orders are subject to availability and confirmation of the order price. Your order should not be considered confirmed until you receive a Dispatch Confirmation email.
Please note that dispatch times may vary depending on availability and any delivery times outlined on our website are only guidelines. We are not responsible for any postal delays or delays due to force majeure. Please see our our Shipping & Delivery page for more information.
In order to avail of our services, therewith agreeing to these Terms and entering into a contract with us, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or a Paypal account. We reserve the right to refuse service to anyone for any reason at any time in our sole discretion.
When placing an order you undertake that all the details you provide to us are true and accurate, that you are an authorised user of the credit, debit card or Paypal account used to place your order and that there are sufficient funds to cover the cost of the products.
The cost of products and services on our website may fluctuate. All prices advertised are subject to changes.
After placing an order with us, you will receive an email acknowledging that we have received your order (the “Order Confirmation”).
Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or service. All orders are subject to acceptance by Your Style Your Story. Your order should only be considered accepted after receiving an email to confirm that the products ordered have been dispatched (the “Dispatch Confirmation”).
The contract between us will only be formed when we send you the Dispatch Confirmation email. The Contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation.
We do our best to ensure that any descriptions and prices that appear on our website are accurate. However, errors may occur. In the event that we discover an error in the price of any products ordered by you, we will inform you as soon as possible and give you the option to either reconfirm your order at the corrected price or cancel it. In case you choose to cancel, you will receive a full refund. In case we are unable to contact and notify you of any errors in the price, we will consider the order as cancelled.
The prices on our website include VAT but exclude delivery costs, which will be added to the total amount due as outlined on our Shipping & Delivery page.
Prices of our products are subject to change at any time and without notice but changes will not affect orders for which you have already received an Order Confirmation email.
We reserve the right at any time to modify or discontinue our services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
When purchasing a product on our website, you may pay using Visa, MasterCard credit/debit cards, Maestro cards and PayPal. Any payments made for products on our website will be processes securely.
All payments are subject to authorisation by the card issuer and are subject to validation checks and authorisation by your card issuer. If your card issuer fails to authorise the payment to us, we will not be liable for any delay or non-delivery, and may not be able to proceed with your order. Your Style Your Story must receive full payment for the order at the time the order is processed and before the product is dispatched. A Dispatch Confirmation email will then be sent you. Your card will be debited once the order has been accepted.
Order payments made by Paypal are made at the time of order confirmation.
All orders for products are subject to availability. In case products are no longer in stock or if we experience any other supply difficulties, we will contact you, either via email or phone to advise you that we are unable to fulfil your order.
We do our best to ensure that the products in our online boutique are displayed as accurately as possible in terms of colours and images. We cannot guarantee that the monitor of your computer or mobile device will display any color accurately as this is subject to the settings of your device and outside of our control.
As a consumer on our website and an EU citizen, if you have purchased a product on our website and you decide to cancel your order, as per the EU Consumer Rights Directive, you must advise us within 14 days of receiving your order. You can do so by sending us an email at firstname.lastname@example.org and quoting your order reference number. Orders received more than 14 days earlier cannot be cancelled.
You can return the products you wish to cancel by following the process outlined on our Returns page. Please note that any shipping costs for returns are your responsibility. You have a legal obligation to take reasonable care of the products while they are in your possession and you will be responsible for any diminished value of the products resulting from their handling beyond that necessary to establish their nature, characteristics and functioning.
Subject to availability, we do our best to fulfil your order as soon as possible but once your order leaves our premises, we have little control over it. Please note that the delivery times outlined on our website are only guidelines and there may be delays during high-volume periods or force majeure.
For more details please see our Shipping and Delivery page.
For deliveries outside of the EU, you may have to pay import duties and taxes for your package to clear customs. It is your responsibility to meet any additional charges. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
RETURNS AND REFUNDS
You have the right to return products within 30 days from the date of purchase. Products cancelled and returned must to be of saleable quality, in the original saleable condition, in their original packaging, with all the tag and labelling attached to them and with the relevant Order Reference Number
For more details on our policy please see our Returns page.
The Terms and Conditions that apply to gift cards purchased on our website can be found here Gift Cards.
BILLLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate billing and account information for all purchases made on our website. It is your responsibility to update the information within your account, including your email address, phone number, delivery address, and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We reserve the right to refuse or limit orders that appear to be placed by dealers, resellers or distributors. These restrictions are in our sole discretion and may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we cancel your order or make a change to it, you will be notified by e-mail and/or phone number provided at the time the order was made.
COMPLAINTS & DELIVERY QUERIES
In case you have a complaint about Your Style Your Story or any delivery queries regarding a product you purchased on our website, please contact our Customer Service team by sending us an email at email@example.com
USER SUBMISSIONS, FEEDBACK AND COMMENTS
If you provide us with any materials such as contest entries or any other information such as suggestions, ideas, plans, proposals, feedback or any other materials (collectively referred to as “comments”), whether via email, post mail or through our social media channels, you agree that we may at any time and without restriction copy, distribute, edit, or otherwise use any such comments that you provide us with.
You agree that any comments made by you on our website or through social media channels will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. Any comments made by you may not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of any service or website. You are solely responsible for any comments you make and their accuracy. You are not allowed use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. We take no responsibility and assume no liability for any comments posted by you or any third-party.
We reserve the right to monitor and edit or remove any content shared by you on our website or social media channels that we determine, in our sole discretion, as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violating any party’s intellectual property or these Terms.
As required by law some of the information or communications we provide you with will be in writing. When using our website, you accept that communication with us will be mainly via e-mail as a long-distance means of communication.
For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Your Style Your Story will contact you by email or provide you with information by posting notices on our Website.
In addition to other prohibitions as set forth in these Terms and Conditions, you are prohibited from using this website or its content: (a) for any unlawful purpose; (b) to violate any international, federal, provincial or state regulations, laws, rules, or local ordinances; (c) to solicit others to perform or participate in any unlawful acts; (d) to harass, slander, defame harm, abuse, insult, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (f) to collect or track the personal information of others; (g) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (h) to submit false or misleading information; (i) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY
We do not guarantee or warrant that your use of our services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. We may, in our sole discretion, remove or discontinue products or services for indefinite periods of time or cancel the service at any time, without prior notice.
You agree that your use or inability to use service provided by us is at your sole risk.
All products on this website including related information such as descriptions, price and materials are provided “as is” and without warranties express, implied or otherwise arising.
We warrant to you that any product purchased from us through the online boutique on this website is of satisfactory quality and reasonably fit for all of the purposes for which products of the kind are commonly supplied. To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind, whether express or implied, in relation to the products.
Our liability as it relates to any product purchased through this website is strictly limited to the purchase price of that product. Nothing in these Terms and Conditions will affect your statutory rights as a consumer or your Contract cancellation rights.
RISK AND TITLE
Any products ordered through our website will be at your risk from the time of delivery. In no case shall Your Style Your Story, our directors, officers, employees, suppliers, service providers or any affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Ownership of the products will only pass to you once we receive full payment of all sums due in respect of the products, including delivery charges..
You agree to indemnify, defend and hold harmless Your Style Your Story, our directors, officers, employees, suppliers, service providers or any affiliates, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
If any of these Terms or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
GOVERNING LAW & JURISDICTION
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Ireland.
The above Terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Your Style Your Story. Any waiver of any provision of the Terms will be effective only if in writing and signed by a Director of Your Style Your Story
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
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